FAQ

Have more questions about how Shenanigans The Kilkenny City Walking tour works?  Read on for pricing and booking options, before the tour, while on the tour and even after the tour information. And then there is the stuff our lawyers made us put at the bottom of the page.

How much is a tour?

The tour costs €20. Children under 12 go FREE as part of one family.

Corporate & Private Party Bookings

We offer bookings outside our scheduled tours to meet your requirements, subject to availability. It is also possible to take over our Scheduled time slots if these times and days suit you better. Pease contact us for further information.

Reservations

Shenanigans Kilkenny City Walking Tour does not necessarily require reservations, but they are recommended. Our goal is to give each and every one of you the best tour experience possible. Prepayment helps us gauge how many people to expect on any given night and tweak the tour accordingly.

Payment

We offer either secure on-line payment via FareHarbor as well as the option of paying cash at the beginning of the tour. Coupon codes and discounts are only useable if paying online in advance. If you have a Medieval Mile Pass enter (MedievalMilePass) in promo code when booking online. IMPORTANT you must present your Medieval Mile Pass book with Shenanigans ticket at start of tour to your guide to confirm your booking. For your enjoyment of the walk we do have maximum numbers we take and cannot guarantee your participation should you decide to pay on the night in person.

Refunds & Cancellations

We understand that sometimes life & plans are disrupted. Our refund policy is the most fair around! Our scheduled tours are usually refundable if cancelled up to 7 days before your tour date. We offer a non- transferable rain check ticket for any cancellations within the 7-day period and this can be used up to 12 months from your original tour date.

For private and corporate bookings please see T&C’s included with your booking agreement.

Do you accept the Medieval Mile Pass

Yes we do accept the medieval mile pass. To ensure we have space on the tour for you please contact us via email here (link email) or phone us at 0872743865 to secure your place. You will need to bring the PASS book with you and give to your guide to stamp before the tour starts

Before the Tour

Our Guides

Shenanigans Walks is devised, guided (or MIS-guided as some might say), owned and operated by magician, storyteller and all round fun guy Nevin Cody. Our guides are passionate about welcoming you to the beautiful Kilkenny City, a rich jewel in Ireland’s Ancient East. They will be on hand to lead you on a jolly jaunt around the beautiful Kilkenny City.

Meeting

We leave from under the arch of the main gate of Kilkenny Castle which is between the two round towers facing onto the street. Please arrive 10-15 minutes ahead of departure.

Finding Your Guide

Finding your Shenanigans tour guide is easy, our guide wears a traditional Irish tweed waistcoat & hat and will be at the designated meeting location (outside the main gates of Kilkenny Castle) approx. 15/20 minutes before departure.

Time and Distance

All tours lasts approximately 90 minutes. Our scheduled tours do start ON TIME. We maintain a moderate walking pace, stopping at various sites along the tour. Sorry, but Shenanigans Kilkenny City Walk cannot delay the start time of tours for late arrivals and is not in a position to offer refunds for late arrivals.

Weather

Shenanigans Walks presents tours rain or shine. So please do bring appropriate clothing, be that rain gear, umbrellas or sunscreen.  In the event of extreme inclement and potentially dangerous weather Shenanigans Kilkenny City Walk reserves the right to cancel tours.

WHILE ON THE TOUR

Children

Children under 12 go FREE as part of one family.

We like children, well behaved ones at least.  Children of all ages are welcome to join our tours though to be honest it is not really suitable for those under 6.  We do ask that if children get disruptive on a tour that a parent/guardian step away from the group with the child until settled down.  Our route takes us up a flights of steps and as such push chairs or strollers might be a hindrance. We do have an alternative route so be sure to let us know before we start or when booking.

Video/Audio Recording & Note Taking

When taking still photographs please be considerate of others in group as well as those on the street you may be photographing. Shenanigans Walks does not permit video or audio taping of any kind and we strongly discourage note taking.

 We pride ourselves on our unique tour and really don't wish to see it being plagiarised by others.

Phones

Please ensure your phone is turned on silent or preferably airplane mode while on the tour.  We see our tour as a walking performance and as such phones are a distraction and hinder the enjoyment of the tour for others. We welcome photos and along our tour you will have many amazing opportunities to capture memories. Be sure to share them with us, we love seeing images of our guests enjoying our experience and city. If on social media please use the hashtag: #ShenanigansWalks, #Funwalkingtour

Wheelchair or Mobility Issues

Our route takes us along the city streets and corridors and is wheelchair accessible. We aim to cater for all and if you have any questions or concerns do get in touch and let us know how we can ensure you have a great experience and how we can support you when you visit with us.

Smoking & Vaping

Although our tour is outdoors, we request that smokers and vapers step far enough away from our group so no one in the group is affected by smoking or vaping.

Drinking

We like a drink or two, but please don't be tipsy or drunk while on the tour.

Bathroom Breaks

We do not stop for bathroom breaks during our tour, surely you can hold it for an hour and a bit.  But seriously, in Ireland you are never more than a stones throw from a pub or restaurant so we sort you out 🙂

after the tour

Tipping

Gratuities are always appreciated, but never expected.  But if you are so inclined please fold the tip neatly!

Let us know how we did!

We thrive on word of mouth. Please share your tour experience in your favourite social media channel, or even better, gives us a rave review on TripAdvisor.  We hope it was an enjoyable experience and to see you again soon!